Terms & Conditions
These terms define the commercial agreement, two-part pricing structure, warranty coverage, and operational service commitments for TAPSH products and services.
1TAPSH Products & Two-Part Pricing Model
TAPSH operates with two distinct, separate pricing components. Customers must understand that these are independent charges:
A. Physical TAPSH Product
One-Time Purchase
The physical card, acrylic stand, or display hardware. The price is determined by the specific hardware selected and the ordered quantity. This is a one-time product purchase.
B. TAPSH Monthly Service
Digital Service Fee
The monthly digital infrastructure fee covering dynamic cloud routing, TAPSH Hub hosting, ongoing link maintenance, and 2-hour update support. Starting at ₹99/month for 1–2 cards. Monthly service fees vary according to the number of active TAPSH cards associated with your business.
For quantities above 2 cards, custom bulk pricing applies based on the selected business card package and operational volume.
2Hardware Functionality & No App Requirement
TAPSH hardware utilizes Near Field Communication (NFC) chips paired with laser-engraved or printed universal QR codes.
- Compatible smartphones open the designated TAPSH Hub or destination link instantly via a physical tap.
- Devices without active NFC capabilities can access the identical destination by scanning the integrated QR code using standard smartphone camera apps.
- No App Required: Guests and customers never need to download or install any third-party app to view or interact with TAPSH destinations.
36-Month Replacement Warranty on NFC Chip
Warranty eligibility details:
- Covered: Internal microchip failure, passive antenna signal cessation, or factory electronic defects occurring under standard business indoor use within 6 months of delivery.
- Excluded (Not Covered): Outer physical damage, cracked acrylic stands, bent cards, scratches, exposure to open fire, liquid submersion (unless specifically waterproof-rated), or intentional tampering.
4Support After Purchase & 2-Hour Service Commitment
We stand behind every TAPSH product deployed with ongoing operational maintenance:
Updates & Deletions Within 2 Hours
Requested updates or deletions to your TAPSH Hub can be processed within 2 hours during standard operational windows. You never need to reprogram physical cards or reprint QR codes when updating your business links.
Support is delivered directly via official TAPSH WhatsApp and email communication channels.
5Customer Responsibilities & Intellectual Property
Customers are responsible for providing authentic, lawful business destination URLs and maintaining valid external accounts (such as active Google Business Profiles or WhatsApp business numbers).
All software, firmware configurations, TAPSH Hub UI layouts, and brand assets remain the exclusive intellectual property of TAPSH.
6Official Channels & Contact
All official warranty claims, order inquiries, and Hub update requests should be sent to: