Order Fulfillment & Logistics

Shipping & Delivery Policy

Clear delivery timelines for our physical smart NFC cards, custom acrylic stands, and instant digital TAPSH Hub provisioning.

Effective Date: September 2026

1Physical Product Delivery & Dispatch Windows

Every physical TAPSH product (NFC Review Cards, WhatsApp/Wi-Fi Stands, All-in-One Counter Plates) undergoes custom UV printing, NFC chip encoding, and QR code verification before shipping.

Local Direct Delivery (Kanyakumari District)
1 to 2 Business Days

Delivered directly in-person by our local TAPSH team. Includes complimentary on-site chip testing, counter placement assistance, and live verification with your mobile devices.

Domestic Courier (Pan-India Shipping)
3 to 7 Business Days

Shipped securely via trusted express partners (Delhivery, DTDC, Blue Dart, or India Post Speed Post). Full tracking ID is dispatched via WhatsApp and SMS upon shipment.

2Shipping & Handling Charges

  • Standard Business Setup Packages: Direct delivery in Kanyakumari or standard domestic shipping across India is completely FREE for bundled customer onboarding orders.
  • Replacement or Add-on Units: Outstation shipments for single replacement cards or standalone accessories may incur a nominal courier fee of ₹50–₹100, communicated clearly before dispatch.
  • Zero Hidden Fees: All invoices issued at time of order represent the final payable amount inclusive of taxes and shipping unless explicitly noted.

3Digital Delivery: TAPSH Hub Provisioning

In addition to physical hardware, TAPSH services include your active digital landing page (TAPSH Hub):

Instant Activation SLA

Your dedicated digital Hub URL (e.g., tapsh.in/hub/your-business) is provisioned within 2 to 4 hours once your business profile links (Google Review link, WhatsApp, Wi-Fi details, Social handles) are submitted.

Ongoing updates (e.g. updating Wi-Fi passwords, new menu links, special festival promos) are updated live on the cloud and reflect on customer taps immediately without requiring re-printing physical cards.

4Damaged Shipments & Lost Packages

If your package shows external damage upon arrival or courier tracking is stalled:

  • Photograph the parcel packaging and contents before discarding.
  • Report the issue to TAPSH support within 48 hours of delivery.
  • We will coordinate with the logistics partner and initiate an immediate prioritized replacement dispatch at zero additional cost to you.

5Logistics & Delivery Inquiries

Track an existing shipment or arrange an on-site local delivery schedule:

Dispatch Support

+91 79774 69926

Instant WhatsApp updates
Email Inquiries

tapsh.support@gmail.com

Tracking & invoice queries
Fulfillment Center

Kanyakumari, Tamil Nadu, India

Local dispatch hub
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