Privacy Policy
This policy accurately explains how TAPSH collects, uses, and protects your information across our physical NFC/QR products, website, and TAPSH Hub platform.
1Information We Collect
TAPSH collects only the information necessary to fulfill physical product orders, configure and maintain digital TAPSH Hubs, and provide dedicated customer assistance:
- Contact & Enquiry Details: When you submit our enquiry form or reach out via WhatsApp, we collect your name, business name, phone number, email address (optional), business category, and requirement details.
- TAPSH Hub Configuration Data: Information you provide to display on your customer hub, such as your business name, logo, Google Review links, WhatsApp numbers, Wi-Fi credentials, Instagram profiles, menu links, and website destinations.
- Performance Analytics (Conditional): If you provide cookie consent, anonymized usage telemetry (such as page views and general interaction events) is collected via Google Firebase Analytics to monitor site performance. No personal identifiers are tied to this telemetry.
- Essential Session Cookies: We utilize strict operational session cookies (e.g.
tapsh_admin_session) solely to authenticate authorized administrators accessing the internal TAPSH control portal.
2How Your Information Is Used
We use your information exclusively for legitimate operational purposes:
- Custom programming and dispatch of physical TAPSH NFC cards, acrylic stands, and displays.
- Setup, dynamic routing, and ongoing hosting of your business’s TAPSH Hub.
- Processing requested destination updates or content deletions (fulfilled within our 2-hour service commitment).
- Direct customer communication, commercial billing, and warranty verification.
We do NOT sell, rent, or trade your personal or business data to third parties or advertising brokers.
3Third-Party Services Actually Used
TAPSH relies only on the following established infrastructure providers:
- Google Firebase (Google LLC): Cloud Firestore and Firebase Storage are used to host public Hub details and brand assets with secure encryption in transit and at rest.
- WhatsApp (Meta Platforms, Inc.): Used as our direct communication and quote generation channel when you choose to connect with us.
4Data Security & Storage
We implement industry-standard technical safeguards, including role-based Firestore security rules, HTTPS encryption across all web endpoints, and strict access controls. Private CRM and billing information is strictly isolated from public Hub views.
Information is retained for as long as your business utilizes TAPSH products and active digital services.
5Your Rights & Hub Updates
As a TAPSH customer, you maintain complete ownership of your business profile. You have the right to:
- Request changes to any destination link (Google Review URL, phone, menu, etc.).
- Request immediate suspension or permanent deletion of your TAPSH Hub.
- Inquire about the data associated with your business account.
Requests sent via our official channels are processed within our 2-hour update commitment during standard operational hours.
6Contact Official Support
For any questions regarding this Privacy Policy or your data, reach out through our official channels: